Privacy Policy

Introduction

PropGuard ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PropGuard web application, including all related features, tools, dashboards, analytics, journaling functions, and services (collectively, the "Platform").

By accessing or using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Platform.

We may update this Privacy Policy from time to time. Changes become effective when posted on the Platform. We encourage you to review this Privacy Policy periodically.

1. Information We Collect

1.1 Information You Provide

We may collect the following information that you voluntarily provide:

• Account Information: Name, email address, and password when you create an account
• Profile Information: Any additional details you add to your account profile
• Payment Information: Billing details processed through our third-party payment providers (we do not store full payment card numbers)
• Trading Data: Trade records, journal entries, notes, tags, and attachments you upload or import into the Platform
• Communications: Messages, feedback, and support requests you send to us

1.2 Information Collected Automatically

When you access the Platform, we may automatically collect:

• Device Information: Browser type, operating system, device type, and screen resolution
• Usage Data: Pages visited, features used, click patterns, session duration, and interaction data
• Log Data: IP address, access times, referring URLs, and error logs
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see Section 6)

1.3 Information from Third Parties

We may receive information from third-party services you connect to PropGuard, such as:

• Authentication providers (e.g., Google Sign-In) — name and email address
• Trading platforms you link — trade history and account metadata

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain the Platform and its features
• Account Management: To create and manage your account, process subscriptions, and handle billing
• Analytics and Insights: To generate trading performance analytics, statistics, and reports within your account
• Improvement: To understand how users interact with the Platform and improve our features and user experience
• Communication: To send essential service notifications, security alerts, billing information, and (with your consent) marketing updates
• Security: To detect, prevent, and address fraud, unauthorized access, and other security issues
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Support: To respond to your inquiries and provide customer support

3. Legal Basis for Processing

Where applicable (e.g., under GDPR), we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing required to perform our contract with you (e.g., providing the Services)
• Legitimate Interests: Processing for our legitimate business interests, such as improving the Platform, fraud prevention, and security (balanced against your rights)
• Consent: Processing based on your explicit consent (e.g., marketing emails), which you may withdraw at any time
• Legal Obligation: Processing necessary to comply with legal requirements

4. How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Platform (e.g., hosting, payment processing, analytics, email delivery). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Safety and Security: To protect the rights, property, or safety of PropGuard, our users, or the public
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of that transaction
• With Your Consent: In any other case where you have given explicit consent

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Data is retained for the duration of your account and active subscription
• After Termination: Upon account deletion, your data will be deleted or anonymized within a reasonable timeframe, except where retention is required for legal, regulatory, or legitimate business purposes
• Backups: Residual copies in backups may persist for a limited period before being overwritten

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Platform.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function (e.g., authentication, session management)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with the Platform so we can improve it

6.2 Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the Platform.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Secure infrastructure and hosting environments

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

Where required by law, we implement appropriate safeguards for international data transfers, such as standard contractual clauses or other approved mechanisms.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Restriction: Request that we limit the processing of your data in certain circumstances
• Portability: Request your data in a structured, commonly used, and machine-readable format
• Objection: Object to the processing of your data based on legitimate interests
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact us at support@propguard.pro. We will respond within the timeframe required by applicable law.

10. Children's Privacy

The Platform is not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Third-Party Links and Services

The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through the Platform.

We are not responsible for the privacy practices or content of third-party services.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. Material changes may be communicated through the Platform or via email.

Your continued use of the Platform after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: